WELCOME PAGE

Welcome to Yard Pawtrol! 🐾

 

We’re so excited to have you as part of the Yard Pawtrol family.

Our mission is simple:

👉 Keep your yard clean, safe, and stress-free — so you can enjoy your space without the mess.

As a veteran-owned, family-run business, we take pride in being reliable, respectful, and consistent.

We’re not just a service — we’re your long-term solution.

 

WHAT TO EXPECT

On Your Service Day:

• We arrive on your scheduled route day

• All accessible areas will be thoroughly cleaned

• Waste is bagged and removed or placed in your designated area

• We check gates before leaving to ensure your pet’s safety

You may receive:

• A text when we’re on the way 

 

CLIENT RESPONSIBILITIES

To ensure the best service:

• Please unlock gates prior to service

• Secure pets if needed

• Ensure safe access to all service areas

• Notify us of any changes or concerns

👉 If we cannot access the yard, the visit may still be charged.

 

WEATHER & HOLIDAY POLICY

Service may be delayed due to:

• Snow / ice

• Severe weather

• Major holidays

When this happens:
👉 We resume on the next available route day

Important:
Yard Pawtrol operates on a monthly membership model, so pricing remains consistent even with weather-related adjustments.

 

MISSED SERVICE / ACCESS POLICY

• If we miss a service, we will either:

  • Return to complete it, or

  • Apply a credit

• If service cannot be completed due to access issues:

  • Locked gates

  • Unsafe conditions

  • Unsecured pets

👉 The visit may still be charged

👉 Excess buildup may result in a one-time cleanup fee on the next visit (if needed)

 

BILLING & PAYMENT POLICY

• Invoices are issued based on your billing schedule

• Payment is due within 15 days

• Payments may be processed using the card on file

We recommend keeping a card on file for easy, seamless billing.

 

LATE PAYMENT POLICY

• After 15 days:

  • Late fee of $10 or 10% (whichever is greater) may apply

• After 30 days:

  • $30 late fee

  • Service may be paused

  • Account may be removed from schedule

  • Payment required before resuming service

 

SERVICE PAUSE / HOLDS

If you need to pause service:

• Please notify us in advance

• Service resumes based on route availability

👉 Excess buildup after a pause may require an additional cleanup fee

 

OUR COMMITMENT TO YOU

At Yard Pawtrol, we are committed to:

• Showing up consistently

• Providing thorough, high-quality service

• Communicating clearly

• Treating your property with respect

 

NEED HELP?

We’re here for you!

📞 Call/Text: 484-441-6737
📧 Email: info@yardpawtrol.com
🌐 Website: www.yardpawtrol.com

 

THANK YOU 🐾

Thank you for trusting Yard Pawtrol with your yard and your pets.

We truly appreciate your business and look forward to serving you!